A social network represents a set of social entities that interact through relationships like friendship, co-working, or information exchange. Social Network Analysis studies the patterns of relationships among social entities and can be used to understand and improve group processes. The arrival of new communication tools and networking platforms, especially the Web 2.0 Social Networking Services, open new opportunities to explore the power of social networks inside and outside organizations.

The SNARE (Social Network Analysis and Reengineering Environment) is a common platform to extract, discover, instantiate, and analyze social networks and that is able to create and support social or professional communities.

Based on a common Social Network Model that allows the representation of social networks containing a set of social entities, relation, roles and properties adapted to different organizational contexts, several applications are being developed.

Following service oriented architecture, the platform is constituted by a service core where a front-end web application (WebSNARE) connects to allow members’ and managers’ interaction. WebSNARE provides social network management by allowing the definition of organizational social networks constituted by different types of social entities and relation types.